Need to access your orders or invoices? It's easy to do so through our website! Follow the instructions below to access your orders.
Please note: Annual Conference and Sponsorship related receipts are not listed in your profile. Please reach out to billing@naspa.org for assistance with these specific orders.
1. Log in to the NASPA website with your account and go to your Personal Snapshot.
2. You will be able to see any orders placed with your account. On the left-hand side, the following options will help you find your orders/content.
- My Events - Allows you to access any registrations related to your account. This will also allow you to access any virtual events or products you are registered for.
- My Orders - Allows you to access any orders placed on your account including invoices/receipts. You will only have access to orders made from your account. If an order is missing it may be due to someone else having purchased the product/registration for you.
- My Downloads - Allows you to access any digital content purchased on your Account.
If you do not see an order or an order is missing, please reach out to us at billing@naspa.org or call (202) 265-7500 for further assistance.