Have you changed institutions recently and lost access to your account? The NASPA Membership Team will be more than happy to assist you.
Please call us at 202-265-7500 or e-mail membership@naspa.org for assistance with your full name, prior Institution, and the original email used. Additionally, please indicate your previous institution, new institution, and current email address so we can update your account and send you a link to reset your password.
Note: If you have attended a NASPA event, made a purchase, or been a member in the past, you may still have a valid account with us. For data purposes, we strongly recommend against creating a new account every time you switch institutions.
Accounts that are not used for a set amount of time are set to an inactive state and cannot be accessed until reactivated by a system admin. If you believe this may be the case, then please contact us to reactivate your account. Until your account is reactivated you will not be able to initiate a password reset or even log in to your account.